At Jasmine Archive, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and share your personal information when you visit our website, contact us, create an account, make or attempt to make a purchase, or otherwise interact with Jasmine Archive (the “Site”).

Please read this Privacy Policy carefully to understand how we handle your personal information.

1. PERSONAL INFORMATION WE COLLECT
The personal information we collect depends on how you interact with our Site and services.

Information you provide to us
When you make or attempt to make a purchase, create an account, contact us, sign up for marketing communications or otherwise interact with Jasmine Archive, we may collect information including:
Your name;
Email address;
Telephone number;
Billing address;
Shipping or delivery address;
Order and purchase information;
Account information;
Payment and transaction information;
Communications you send to us; and
Any other information you choose to provide.

Payment information may be collected and processed securely by our payment service providers. We do not necessarily receive or store your full payment card details ourselves.

Information collected automatically
When you visit or browse our Site, certain information may be collected automatically about your device and how you interact with the Site.
This may include:
Your IP address;
Browser type;
Device type;
Operating system;
Time zone;
Pages and products you view;
How you navigate and interact with the Site;
Referring websites or search terms;
Date and time information; and
Cookie and similar technology information.

We may collect this information using cookies, log files, pixels, tags and similar technologies.

2. COOKIES & SIMILAR TECHNOLOGIES
Our Site may use cookies and similar technologies to operate correctly, remember your preferences, understand how visitors use the Site and, where you have provided the appropriate consent, support analytics, advertising and marketing activities.

Some cookies are necessary for the operation of the Site, while others are optional.

Where required by applicable law, we will ask for your consent before placing non-essential cookies on your device.

You can also manage cookies through your browser settings. Please be aware that disabling certain cookies may affect the functionality of the Site.

For further information, please refer to our Cookie Policy or cookie settings where available.

3. HOW WE USE YOUR PERSONAL INFORMATION
We may use your personal information to:
Process and fulfil your orders;
Process payments and refunds;
Arrange delivery of your purchases;
Send order confirmations and transactional communications;
Manage your customer account;
Respond to enquiries and customer service requests;
Communicate with you about your orders;
Detect and prevent fraud, abuse and other security risks;
Maintain and improve our Site and services;
Understand how customers use and interact with our Site;
Comply with our legal, tax and regulatory obligations;
Establish, exercise or defend legal claims; and
Send marketing communications where you have consented to receive them or where otherwise permitted by law.

We will only use your personal information where we have a lawful basis for doing so. Depending on the circumstances, this may include processing that is necessary to perform a contract with you, comply with a legal obligation, pursue our legitimate business interests or where you have provided your consent.

4. MARKETING COMMUNICATIONS
Where permitted, we may use your contact information to send you news, product updates, new arrivals, offers and other marketing communications from Jasmine Archive.

You can unsubscribe from marketing communications at any time by using the unsubscribe option contained within our marketing emails or by contacting us.
Unsubscribing from marketing will not prevent us from sending essential communications relating to an order, account or transaction.

Where we rely on your consent for marketing, you may withdraw that consent at any time.

5. HOW WE SHARE YOUR PERSONAL INFORMATION
We may share personal information with trusted third parties where necessary to operate Jasmine Archive and provide our services.
These may include:
Website and e-commerce service providers;
Payment processors;
Delivery and courier companies;
IT and website hosting providers;
Customer service providers;
Email and marketing platforms;
Analytics providers;
Professional advisers such as accountants, lawyers and insurers; and
Government bodies, regulators or law enforcement authorities where required by law.
 
We only share personal information where reasonably necessary and expect third-party service providers handling information on our behalf to protect it appropriately.

We may also disclose personal information where necessary to comply with applicable laws or regulations, respond to a lawful request, protect our legal rights, investigate suspected fraud or protect the rights and safety of Jasmine Archive, our customers or others.

We do not sell your personal information.

6. PAYMENT INFORMATION
Payments made through our Site may be processed by third-party payment providers.

Your payment provider may collect and process information necessary to complete your transaction in accordance with its own privacy policy and security procedures.
Jasmine Archive does not necessarily receive or retain your complete credit or debit card details.

7. ANALYTICS & ADVERTISING
We may use analytics technologies to understand how visitors interact with our Site and to help us improve our website, products and customer experience. Subject to your cookie choices and applicable law, we may also use advertising technologies to measure the effectiveness of advertising campaigns or show advertising that may be relevant to you.

Where consent is required for these technologies, they will only be used after you have provided the relevant consent. You can change your preferences through our cookie settings where available.

8. INTERNATIONAL TRANSFERS
Some of the third-party service providers we use may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps to ensure that the information receives an appropriate level of protection in accordance with applicable data protection law.

This may include relying on adequacy regulations, approved contractual safeguards or other legally recognised transfer mechanisms.

9. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

For example, we may retain order and transaction information for a period after your purchase where necessary to comply with legal, accounting, tax, fraud prevention or regulatory requirements.

The length of time information is retained will depend on the type of information, why we collected it and any applicable legal requirements. When personal information is no longer required, we will delete or anonymise it where appropriate.

10. YOUR DATA PROTECTION RIGHTS
Depending on the circumstances and applicable law, you may have the right to:
Request access to the personal information we hold about you;
Request correction of inaccurate or incomplete information;
Request deletion of your personal information;
Request restriction of how we process your information;
Object to certain types of processing;
Request transfer of certain information to you or another organisation;
Withdraw consent where processing is based on consent; and
Object to direct marketing.
 
These rights are not absolute and certain legal exceptions may apply.
If you would like to exercise any of these rights, please contact us using the details provided below.

We may need to verify your identity before responding to a request.

11. CHILDREN'S PRIVACY
Our Site and services are not intended to knowingly collect personal information from children who are not legally able to provide the relevant consent.
If you believe that a child has provided personal information to us improperly, please contact us so that we can investigate and take appropriate action.

12. DATA SECURITY
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You are responsible for keeping any account passwords or login information associated with your Jasmine Archive account confidential.

13. THIRD-PARTY WEBSITES
Our Site may contain links to websites operated by third parties.
Jasmine Archive is not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.

14. DO NOT TRACK
Some internet browsers provide a “Do Not Track” signal.
Because there is currently no universally accepted standard for responding to these signals, our Site may not automatically alter its data collection practices when a Do Not Track signal is received.

You can manage many tracking technologies through your browser settings and our cookie controls where available.

15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or legal and regulatory requirements.
The latest version will always be published on this page.
Where appropriate, we may take additional steps to notify you of significant changes.

16. CONTACT US
If you have questions about this Privacy Policy, would like to exercise your data protection rights or have a concern about how your personal information has beenhandled, please contact:
Jasmine Archive
Contact us here
If you are unhappy with how we have handled your personal information, you may also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's data protection regulator.

We would appreciate the opportunity to address your concerns directly first, so please feel free to contact us before making a complaint.

Last updated: 11 September 2026